Spending, CPI, demographics of overall market

Retail Channel Migration in the U.S. – Consumers are on the move!

We are all familiar with the reality of migration in the world around us. Massive flocks of birds fly south for the winter. Huge herds of herbivores migrate across the plains of Africa. Much of the population of North America came as a result of migration from other parts of the world. Why? The reason is ultimately the same – both people and animals were seeking survival, opportunity…a better way.

On a smaller stage, consumers exercise the same behavior in the “Retail World”. They “migrate” between retail channels to find a better answer for their “consumer needs”. Thankfully, it is generally not a matter of survival but rather:

  1. Value = Quality + Price (*Note: In some cases value can be filling an emotional need. This could even be a matter of “prestige” or fad and is often short-lived)
  2. Convenience – In today’s hectic world any product or type of outlet that makes life or shopping easier has a strong appeal.
  3. Selection. – Regardless of product category, Americans want choices.

The change can also be the result of technological advances. There is no doubt that computers, the internet and ultimately smart phones have literally changed the environment that we live in and have radically affected consumer behavior.

As I researched this article, I was stunned by the changes in my lifetime.

  • Department stores were “it” when I was young. Sears, Macy’s, J.C. Penny’s and regional chains like Marshall Fields – This is where America shopped. In 1977 Department stores accounted for 10.7% of all retail sales in the U.S. – including Auto, restaurants and gas stations – everything. They had the highest per store volume – $8.7M – of any retail activity. In 2013, their share of retail was less than the $ Stores – incredible.
  • Speaking of $ stores, 50 years ago there were 5 and 10¢ Stores. Ben Franklin, W.T. Grant, Woolworths – this is where I bought comic books and greeting cards. Remember Walmart started out as a Ben Franklin store and morphed into…
  • I also remember in the 1970’s there were over 60,000 independent drug stores. Then came the rise of regional chains which became consolidated into a few national chains. In between, someone got the idea of putting a pharmacy in supermarkets…and clubs…and SuperCenters (another brilliant idea). The result is that there are about 3 national drug chains and still 20,000 independent stores. However, the indies are all in markets with a population of under 20,000.

You get the idea. We’ll take a look at the migration of the U.S. consumer between channels. We won’t go back 50 years – just to 1992. The data is courtesy of the U.S. Census Bureau.

First, let’s look at the whole retail pie, before we see how it is sliced up! The Total U.S. Retail market in 2013 was over $5 Trillion. For this study, I have cut out certain segments which don’t relate to most consumer products, especially Pet Food and Supplies. I have removed Auto Vehicle Dealers and Parts stores, Restaurants and Gas Stations. The result is still huge – $3 Trillion in 2013 and is conducive to more valid comparisons. I also put in a line which is adjusted for price changes – up 64.7% since 1992.

Migrate-1

  1. Total Growth 1992 to 2013
    • Up $1.76 Trillion (+141.9%)
    • Average Annual growth rate = +4.3%
  2. Real Growth 1992 to 2013 (Adjusted for price changes – CPI)
    • Up $.57 Trillion (+46.0%)
    • Average Annual growth rate = +1.8%

You can see that more than half of the growth comes from increased prices. The buying power of the 2013 Dollar was 60.7% of the 1992 Dollar.

The Adjusted “line” gives a “behind the scenes” picture, especially regarding the major recession. Total Retail sales didn’t drop until 2009. However, you can see that the problem started 2 years earlier when the amount purchased in 2007 was just equal to 2006. Consumers actually started buying less in 2008, not 2009.

In terms of recovery, the “real” recovery didn’t occur until 2013, when we finally got back to the level of purchases made in 2006 and 2007. This took 6 years…not 2 years, which is the time frame for full retail $.

We also had a flat spot in 2001, when price adjusted sales just matched 2000. Thankfully, sales started a slow rise again in 2002.

Now that we have the overall picture, let’s take a look at the individual channels.

The chart below shows 10 key channels and their share of the U.S. Retail Market in 1992, 2002 and 2013. The data is available annually but we have pared it down to make it a little more digestible and still show any migrating trends.

Note: Channels can actually increase sales but lose market share because they are not keeping up with the overall marketplace. Share seems to be the best way to look at the competition for the U.S. Retail $.

Migrate-2

There will be observations about each of the channels in the chart. However, consider the top 3…

  • In 1992 – Grocery, Gen Merchandise, Hdwe & Farm
  • In 2002 – Grocery, Gen Merchandise, Hdwe & Farm – The same order, but a battle for #1.
  • In 2012 – Gen Merchandise, Grocery, Internet/Mail-order- GM edges out Groc for #1; Internet/Mail comes out of nowhere and knocks out Hdwe & Farm to win the “bronze”.

Now let’s look at the trends in the individual channels.

TRENDS IN KEY U.S. RETAIL CHANNELS 1992 > 2013

  • Clothing and Accessory Stores – They have lost 14% in market share in a slow decline since 1992. This has flattened out and they have actually gained some traction since the recession. This is being driven by the Value Clothing Stores like T.J. Maxx, Marshall’s and Ross. They actually have dipped their toes into Pet on a limited basis.
  • Electronic and Appliance Stores – This channel reached its peak in the years surrounding the Millennium. Many of their products are now being poached by different channels. The recent bankruptcy of Radio Shack does not bode well for this segment.
  • Furniture & Home Furnishings – After 10 years of market share gains, this channel lost momentum and sales turned sharply downward during the recession. Current market share is being maintained due to home products stores like Home Goods, Bed Bath & Beyond, etc.
  • Sporting Goods, Hobby, Book & Toy – Overall, this channel is headed down. Technological changes have seriously hurt books stores. Toys retailers have seen their products commoditized and deflating prices have caused consumers to migrate to other channels – SuperCenters, Discount/Value Stores and the internet. Sporting Goods stores are the only bright spot. They account for 83% of the sales in this channel and have actually increased their small market share by 16% since 1992.
  • Miscellaneous Stores – This is a mixed bag which includes gift, office supply and Pet Stores. Pet represents about 20% of the total outlets. This Channel actually reached its peak market share in 1997 and has been falling ever since. Sales and share both turned sharply down since the recession. We take a closer look at Pet Stores in a separate report on the specific migration of Pet Products.
  • Hardware & Farm Stores – This Channel had steady growth until 2005 when sales flattened out, then turned down during the recession. The Farm segment has shown recent strength and has stopped the downward slide of the whole channel.
  • Drug and Health – This channel had steady growth until it reached its peak in 2009, at the depth of the recession. It then fell slightly and has essentially flattened out. About 60% of this channel’s sales come from Rx sales so it is much more dependent on 1 commodity than other channels.
  • Internet & Mail-order – A true success story. Steady growth in sales and share, year after year. Driven by the internet, this channel has taken market share from most segments with its combination of value and selection. Grocery is probably the least affected as food is not a major category…yet. It has been especially hard on “specialty” retailers in a myriad of product categories.
  • Food & Beverage – This channel is almost all grocery with Supermarkets the vast majority of the business. This channel has been #1 since they began these surveys…until 2013, when it was edged out by General Merchandise stores. The drop since 1992 has been precipitous – 31.3%. Where did all these consumers go? The only other channel which gained that much was the internet…and they didn’t go there. The answer is they went to other Supermarkets – SuperCenter/Club stores are general merchandise stores which include a full service Supermarket.
  • General Merchandise – This segment is now the largest channel in the U.S. Retail Market…yet is remarkably steady – flat in share since 2002 – up only 8.5% since 1992. This is a more complicated situation and requires a closer look.

Let’s take a look “inside” the General Merchandise Channel to specifically see what’s happening.

Migrate-3

  • Traditional Department Stores – This channel has consistently lost market share every year, 71% since 1992…and an astounding 88% since 1977. In 2013, their share dropped below the $/Value Stores. This would have been beyond comprehension back in 1977.
  • Value Dollar Stores – This segment began as the 5 & 10¢ Stores then a few years ago morphed into the current Value Store Concepts. They have a small market share – about 2%, but it has started to grow, up 17% since 2007. Most of this gain has occurred since the recession as consumers look for value in a store with a convenient “footprint”.
  • Discount Department Stores – This is the channel that started the Department Stores on their decades long fall. They actually reached their peak in 1995 and have been dropping ever since. Their market share has dropped more than 50% since 1997.
  • SuperCenters/Clubs – Both of these stores combine a Supermarket with a Discount Store. They offer Value and in the case of SuperCenters, a large selection. Consumers must shop for groceries and bundling this with a wide array of general merchandise items has resulted in a 337% increase in market share. Where did the Supermarket business go – right here. Of note, these stores peaked in market share in 2009 and have remained flat or down slightly – about 0.1%, for 4 years.

Overall – This channel has only 1 success story. SuperCenter/Clubs gained 10.8 points in market share since 1992. The other segments are down 9.1 pts. The Value/Dollar Stores have turned upward since 2007…but overall the net gain in the channel is only 1.7 pts in market share.

Summary

Like the natural world, the U.S. Retail market is a complex environment with every retailer competing for the same nourishment – the consumer $. Here is a brief summary of our analysis of the migration of the consumer within the U.S. retail market over the past 20+ years and the current situation.

The biggest channels are:

  • General Merchandise
  • Grocery
  • Internet/Mail-order

The ranking may change but these should remain the top 3 for the foreseeable future.

In terms of retail segments, the big consumer winners since 1992 are:

  • The Internet/mail-order – Still moving up – driven by internet – no signs of the growth slowing.
  • SuperCenters/Clubs – Big but has stopped gaining ground since 2009.

The “small” winners, at least in the current market, are listed below. With the exception of Drug Stores, the others are usually the only positive segment in channels which are trending down.

  • Drug Stores – have gained through the years but have limited range in product mix.
  • Farm Stores – have shown recent strength and is the largest of these small segments.
  • Value/$ stores – the only Gen Mdse store segment actually gaining market share.
  • Sporting Goods stores – small market share but gaining…slowly.
  • Home Goods stores – the only + in the Furniture/Home channel
  • Value Clothing stores – a positive in the sixth largest channel.

Up and then down – Hot product categories generated a “wealth” of “big box” specialty stores in Electronics, Media, Books, Office, Toys, Home, Pet… Technological changes and the allure of Super Centers and the internet have lessened their consumer appeal and in some cases virtually killed these outlets. Big Box Retailers require high levels of consumer store traffic to prosper…or even to survive.

Admittedly, this is a somewhat oversimplified view. There are still individual losers in winning segments and winning retailers in fading segments. We can identify the trends but it comes down to how well the retailer fulfills the consumers’ needs – Value, Convenience and Selection. The great recession has caused Value to come to the forefront. At the same time, technological changes – the internet and smart phones – have made the consumers more knowledgeable and given them a new shopping option.

Sometimes the consumer migration between channels has an even larger impact on society. Consider:

  • Indoor shopping malls had become a major gathering place. They were invariably “anchored” by department stores. With department stores fading, whole malls are shutting down.
  • Perhaps the single smartest “recent” decision in U.S. Retail was the commitment to build Super Centers. However, grocery items have incredibly low margins. Expanding discount stores to accommodate a huge amount of low margin items required the retailers to push the general merchandise suppliers for radical price reductions. These reductions were often not possible with U.S. manufacturing costs so they looked first to Mexico and ultimately to the Far East in order to stay on the shelf – a big impact on the whole world.

Consumer migration is ongoing and always evolving. Retailers must recognize the “drivers” and be prepared to adapt to better meet consumer needs.

In our next post: we’ll look at the retail migration of U.S. Pet Parents.

 

Petflation Update: December – Ready for a surprise?

The CPI data for December is out – and it brought a big surprise… The total pet market prices are up +0.14%. It may not seem like much, but prices have fallen in December in 4 of the last 6 years…and this was the biggest increase since 2007. In 4 consecutive years December has brought precipitous drops in both Food and Supplies prices, driving the Total Pet Market pricing down…but not in 2014!

Key 2014 December Facts:

  • All segments are now higher in price than they were one year ago in December 2013.
  • Supplies and Food went up in December for the first time since 2009.
  • Pet Services were basically flat and the Vet prices increase was half what it was in 2013.
  • Overall result…Total annual numbers inched upward…but still the second lowest increase in history.

Here are the specifics:

    • Vet Service CPI – Up 0.14% over November – 70% less than last year’s increase!
      • Up 2.88% since Dec.
      • FINAL ANNUAL CPI – Up 3.53% for year. (last  month’s projection was 3.59%)
    • Pet Services – Down -0.01% from November – Essentially Flat; usually up 0.2% or more.
      • Up 1.78% since Dec
      • FINAL ANNUAL CPI – Up 2.88% for the year (last month’s projection was 2.98%)
    • Pet Supplies – Up 0.09% over November– Last year down -0.75; A big turnaround!
      • Up 0.35% from December 2013
      • FINAL ANNUAL CPI – Down -1.07% for the year (last month’s projection was -1.19%)
    • Pet Food – Up 0.1% from November – Last year down -0.44; More than a 0.5% difference.
      • Up 0.42% from December 2013
      • FINAL ANNUAL CPI – Down -0.30% for the year (last month projection was -0.37%)
    • Total Pet -Up 0.14% from Nov. – Last year down -0.25%; Food & Supplies made the difference.
      • Up 1.17% from December 2013
      • FINAL ANNUAL CPI – Up 0.68% for the year (last month’s projection was .64%)

Here’s what it looks like vs December 2013 and comparing 2014 against the 2013 annual number:

Dec-1

The Total Pet 2014 CPI trended up in the final quarter and finished at +0.68% for the year. This was primarily “fueled” by increases in the Supplies Segment. The Service segments slowed their rate of increase and Food Prices have become essentially flat.

Here’s what the last 16 months of CPI’s look like, using August 2013 as a starting point:

Dec-2

Here’s how we stand in pricing in at the end of December 2014 versus a year ago or 2 or 3:

Dec-3

 OBSERVATIONS

Pet Services – Prices are 1.8% higher than they were 1 year ago. The increases have slowed in recent months. Most of the 2014 price increase was in the first 6 months. Unlike all the other Pet Market segments, Services hasn’t hit a “pricing wall” resulting in slowed consumer purchasing…yet. If it can maintain an annual increase in the 1.8% – 2% range “real” growth in the amount of services should continue.

Vet Services – Prices are 2.9% higher than they were a year ago. However, driven by early, substantial increases, the annual increase was 3.53% – almost a full percentage point higher than each of the last 2 years. Although retail sales have gone up, the actual amount of Veterinary Services provided has been essentially flat since 2010. In the second half of 2014 the price increases slowed considerably. If this segment can keep this “second half model” and annual price increases are in the 2.4% to 2.6% range, “real” growth should increase.

Services Total – Over the past 20 years, the price increases in the service segments have been almost a mirror image and always headed up. In fact, since 1999 the cost of Veterinary and Non-Veterinary services have more than doubled. It’s time to slow down.

Pet Food – Pet Food prices are 0.42% higher than they were a year ago. Although they have generally been down most of year generating an overall decrease of -0.3%. A price decrease in Food has happened 2 other  times – in 2000, down -0.1% and in 2010, down -0.38%. Food Pricing was definitely a roller coaster ride in 2014 right up until October. In the last quarter, prices flattened out and unlike the 5 previous years, there was no December price drop. This largest segment of the market has become even more competitive. With the consumer looking for value, the food segment comes up first on everyone’s comparison shopping list so price is a major issue. It looks like the food segment could support a rise in the2015 CPI in the 1.5% range.

Pet Supplies – Prices went up 0.09% in December, which is miniscule. However, when you consider that prices dropped an average of -1.1% in the last 4 Decembers, it’s is quite a turnaround. The December prices in 2014 are actually 0.35% above what they were in December 2013. Of course, prices overall fell -1.07% in 2014. But it could have been much worse. Before they started up in September, prices were projecting an annual drop of -1.5%. The September increase was a bit extreme at 1.4% but the final quarter brought moderation…and no precipitous drop in December prices. The supplies segment is more prone to seasonal pricing fluctuations so even if it gets back on track, it will never have slow moderate monthly increases. It will always be a “roller coaster” ride. However, if the extremes can be mitigated and the deflation stopped it will be a much healthier environment for all concerned. This segment is highly competitive with a huge number of “players” a CPI increase in the 1.0% to 1.5% range should support healthy growth.

Pet Food & Supplies – These segments are about 0.26% above where they were in December 2013 but they finished down -0.79% for the year. This was just slightly less than the -1.04 drop in 2010. However, that drop came after price increases in 2008 & 2009 totalling an amazing 16.9% – at the depth of the recession. Since 2010, prices have gone up only slightly. It appears that a combined annual increase in the 1.4% to 1.6% range would be reasonable and be supported by consumer growth.

Total Pet – Prices are 1.2% higher than they were 1 year ago in December 2013. For the year, prices were up 0.68%. Only 2010 at 0.62% had a lower increase and actually no other years have been below 1.4%. The consumer products market has become incredibly sensitive to pricing since the great recession. Priced to high and consumers look for alternatives or just buy less. Price deflation can also bring trauma to a market because of the pressure it puts on both retailers and manufacturers. So what is the “sweet spot”? 2014 was not a typical year and we wouldn’t want to repeat it’s wild swings. However, the last quarter of the year, with moderating prices in the service segments and slight increases in the Products side could be a good “role model” for the future. It would seem that an annual increase in the 2015 Total Pet CPI in the 1.5% to 2.0% range would be ideal.

We’ll see what 2015 brings!

The Holiday Season “Lift”- Time to check out!

The Holiday season is a critical selling period in the U.S. retail market and December is the most critical month. In recent years, there has been an effort to push the “starting” date earlier. However, these earlier sales don’t occur in a vacuum. In this post we will try to put the November and December Sales in context with the total Holiday Lift…and the resulting yearend total sales.

The best way to do this is visually with graphs so there will be a few more than normal.

As usual, the data is from the U.S. Census Bureau and includes the just released Advanced Retail Sales for December. In this first section, we will take a look at retail sales for November and December of 2014 compared to 2013.

  • Year to date $ales through October (before the start of the holiday lift)
  • November 14 $ vs November 13 $
  • December 14 $ vs November 13 $

Dec1 OBSERVATIONS

  1. The Retail less Auto and Restaurants is the most relative overall view for the Pet Industry. December was better than November but neither was as good as the ongoing increase through October.
  2. Grocery definitely had a great December.
  3. Drug had spectacular December which made up for November.
  4. Building, Hardware and Farm stores – Fall/winter is not their season but – a good December!

Let’s take a look at other channels, including General Merchandise and the Internet:

Dec2OBSERVATIONS

  1. The General Merchandise Stores include Department Stores, Discount Stores, Clubs, SuperCenters and Value stores. They are generally the channel trying to “push the season” earlier. It looks like the tactics worked…but the cost for a better November was a slower December.
  2. The Internet/Mailorder Channel was up 5.7% in November, slightly below their October YTD rate but they bounced back in December.
  3. Clothing and Accessory Stores had a good November and an even better December. This channel depends on a strong Holiday Season.
  4. Sporting Goods, Hobby, Book Stores and Toy Stores – Talk about a turnaround. Amazing!
  5. Miscellaneous Stores includes outlets like Florists, Gift and Pet Stores (Pet is about 20% of the total outlets). November was not good…as sales were down -1.0%. December sales were up slightly, but not enough to make up for November.

We have looked at December sales vs YTD October and November. Overall it was stronger than November but didn’t quite match the rate of increase prior to the holiday season. We’ll give it a “C-“ Let’s next look at the % of December lift compared to recent years.

Here is the first group, including the overall National numbers:

Dec3OBSERVATIONS

  1. In the total Retail Market, December was slightly better than last year. However, the Auto and Restaurant segments had a good December – up 10% in sales vs 2013.
  2. The Auto and Food Service Segments represent roughly 30% of the total Retail market. However, because of the nature of these businesses, the trends in these industries are often not directly comparable to the rest of the U.S. retail consumer products market. In 2014, when you look at the Retail Market – less Auto and Restaurants, the lift in December is pretty stable but actually trending down – slightly.
  3. Although Grocery stores don’t traditionally have a big lift, this December was definitely improved versus 2013..
  4. The December lift in Drug Stores is steadily improving. This channel is a bit of a special case. Most of the sales are not driven by consumer choice but rather need. The past 2 years have seen rather intense flu and cold seasons…reaching epidemic proportions in December.
  5. As we have noted, the late fall and winter months are not a “lift” time for Building, Hardware and Farm stores. However, December 2014 was markedly better than last year or 2012 – the drop in sales versus October YTD was less.

In the next chart we will take a look at Miscellaneous Stores which includes Pet and Gift outlets along with some major channels that are impacted strongly by the Holiday lift.

Dec4OBSERVATIONS

  1. To most U.S. consumers, the General Merchandise stores are the big drivers in the Holiday Sales Season. They are the most visible promoters and have been trying to push the kickoff time up a little bit in November. They have seen somewhat successful but as a result they have lowered the lift in December.
  2. The Internet/Mailorder has a strong…and growing December lift.
  3. In December, Sporting Goods, Hobby, Book and Toy Stores almost doubled a normal preholiday month’s business – amazing!
  4. The December lift for Clothing stores is a big deal and 2014 was a good year.
  5. In Miscellaneous Stores (includes Pet and Gift) the December lift was equal to last year but down from 2012.

HERE’S A SPECIFIC DECEMBER SALES RECAP

  • Total Retail – $505B; Up $22B (4.6%)
  • Tot Retl – Food/Auto- $366B; Up $9B (2.5%)
  • Grocery – $52B; Up $1.7B (3.3%)
  • Health/Drug – $29B; Up $2.1B (8.2%)
  • Hdwe/Farm – $25B; Up $1.7B (7.3%)
  • Gen Mdse – $74B; Up $0.7B (0.9%)
  • NonStore – $58B; Up $4.2B (7.7%)
  • Sport/Hobby – $13B; Up $0.8B (7.2%)
  • Clothing – $34B; Up $1.4B (4.4%)
  • Miscellaneous – $11B; Up $0.2B (1.8%)

Now let’s pull all the lift numbers together and look at sales before, during and after this year’s lift

Dec5THE SPECIFICS AND OBSERVATIONS

  • Total U.S. Retail & Restaurants  
    • Total Nov /Dec $ales = $948B; Up $35B (3.8%)
    • Total 2014 $ales = $5,271B; Up $203B (4.0%)
  • Retail Less Auto & Restaurants –
    • Total Nov/Dec $ales = $679B; Up $16B (2.3%)
    • Total 2014 $ales = $3,642B; Up $92B (2.6%)
  • Grocery Stores  –
    • Total Nov /Dec $ales = $103B; Up $2.9B (2.9%)
    • Total 2014 $ales = $594B; Up $14.7B (2.5%)
  • Health & Drug Stores  –
    • Total Nov /Dec $ales = $53B; Up $3B (6.2%)
    • Total 2014 $ales = $299B; Up $14B (6.0%)
  • Bldg, Hdwe & Farm Stores  –
    • Total Nov /Dec $ales = $51B; Up $3B (6.4%)
    • Total 2014 $ales = $328B; Up $3B (5.0%)
  1. In general, the retail economy was slowed slightly by the November/December sales period as the holiday increase did not match the YTD %
  2. However, Grocery, Drug and Hardware/Farm stores had a good season!

Dec6THE SPECIFICS AND OBSERVATIONS

  • Misc. Stores (Includes Pet & Gift)
    • Total Nov /Dec $ales = $21B; Up $0.1B (0.5%)
    • Total 2014 $ales = $120B; Up $1.9B (1.6%)
  • Sporting Goods, Hobby, Book & Toy –
    • Total Nov/Dec $ales = $21B; Up $1B (5.0%)
    • Total 2014 $ales = $88B; Down $0.05B (-0.1%)
  • Clothing Stores  –
    • Total Nov /Dec $ales = $57B; Up $2B (4.3%)
    • Total 2014 $ales = $254B; Up $5B (1.7%)
  • Nonstore Retailers (Mail order & Internet) –
    • Total Nov /Dec $ales = $102B; Up $7B (6.8%)
    • Total 2014 $ales = $481B; Up $32B (7.1%)
  • Gen Mdse, Dept & Value Stores –
    • Total Nov /Dec $ales = $136B; Up $2B (1.5%)
    • Total 2014 $ales = $663B; Up $11 (1.6%)
  1. Business as usual in Nonstore retailers – continuing strong growth through the holiday season.
  2. Gen Mdse Stores – disappointing performance.
  3. Clothing stores– a good season: For Sporting Goods, Hobby and book stores…a “life” saver.
  4. Miscellaneous Stores – not a good season. Couldn’t make up the ground from a bad November.

Lets take a look at the total holiday lift trends for the past 3 years.

Dec7OBSERVATIONS

Let’s first put the overall Holiday List in perspective. We are measuring 2 months’ worth of sales which accounts for 16.67% of the available year. The percentage of total sales will vary by channel depending on how much they have come to rely on the lift.

  1. The overall retail market is showing a downward trend in the percentage of the holiday lift. In the (Less Restaurants and Auto) total, 18.6% of annual sales are done during the Holiday Lift so November and December are about 11% more important that an average month.
  2. The lift in the Grocery channel is steadily increasing. However, with 17.3% of annual sales coming during the holiday period, the lift is not that important – only 3.5% greater than an average month.
  3. The lift in the Health/Drug channel has jumped markedly in the past 2 years. However, as we mentioned the occurrence of epidemic flu outbreaks is a major factor in the past 2 years. In all three years the total of November and December business accounts for about 17.8% of annual sales – about 6.8% greater than average.
  4. In Building, Hardware and Farm stores the November/Dec ember period accounts for only 15.5% of annual sales. So the question in this channel is how much lower will these months be than earlier in the year. Normally the total sales of the holiday months is about 7% below an average 2 month period. Of note, there was a definite improvement in 2014 over 2013.

In the last chart let’s take a look at the lift history of some retail channels that are more dependent on the Holiday Season Sales.

Dec8OBSERVATIONS

  1. The lift in General Merchandise stores has fallen slightly over the last 2 years. They have also increased the November portion…at the cost of reducing December. Nov/Dec account for a consistent 20.5% of sales or about 23% more important than an average month.
  2. The NonStore channel has a strong lift but it is eroding. It has definitely become driven by December. It seems that the consumer may be making early season (Nov) purchases from the highly publicized Gen. Mdse stores …then switching over to the internet in December About 21.2% of total annual purchases occur in Nov/Dec making those months 27% greater than average.
  3. Sporting Goods, Hobby & Book stores generate 24% of annual sales during Nov/Dec, making those months up to 43% above average. The lift is huge in this segment and got even bigger in 2014.
  4. Clothing stores are also very dependent on holiday sales, with 22.6% of annual sales coming in Nov/Dec. This period performs 35% better than an average month. The lift has rebounded strongly in 2014 after a small dip in 2013.
  5. Misc Stores – (Pet Stores account for only about 20% of the outlets.) Overall the holiday season generates 17.4% of annual sales – only 5% above average. Even the small lift is dramatically falling. Sales in November were actually less than 2013 and December didn’t make it up.

Final Thoughts – The holiday season is a major part of U.S. retail. In general, the lift is slowly but consistently decreasing. Efforts to push the season earlier have worked to increase November sales but at the expense of lowering the lift in December.

The 2014 December sales increase was greater than last year but the combined Nov/Dec increase was not…and both were in the bottom 5 smallest % increases since 1992. Channels doing 42.9% of the total did add to their annual rate of increase through holiday business. Others doing 34.7% lost ground. Overall the “lift” earned a “C-”. Before we can do a final assessment of the total 2014/15 holiday season we have to measure the Jan/Feb “fall” which happens EVERY year.

Petflation November Update – Have prices peaked for the year?

The CPI data for November is out – a pretty “normal” month overall – for a change. The total pet market prices didn’t change much +0.17%. Every segment was up. Pet Supplies prices were up but the increase was less than half that of 2013. The Pet Food CPI was up – just barely. Service prices were both up about 0.2%. This is about twice the normal November increase. So we stand at what is the “normal” pricing peak for the year. In recent years December has brought precipitous drops in Food and Supplies prices, driving the Total Pet Market pricing down.

Key 2014 November Facts:

  • All segments showed price increases
  • Supplies and Food were up slightly less than “normal” for November
  • Vet and Pet Services were up more than a usual November
  • Overall result…Total annual projection still basically unchanged from last month

Here are the specifics:

    • Vet Service CPI – Up 0.18% over October – Higher than normal.
      • Up 2.74% since Dec.
      • Projected – Up 3.59% for year. (last  month’s projection was 3.63%)
    • Pet Services – Up -0.21% over October – Higher than normal.
      • Up 1.79% since Dec
      • Projected – up 2.98% for the year (last month’s projection was 3.08%)
    • Pet Supplies – Up 0.31% over October– About ½ usual   jump for November.
      • Down -0.26% since Dec.
      • Projected – down -1.19% for the year (last month’s projection was -1.26%)
    • Pet Food – Up  0.03% from October – Essentially flat.
      • Up 0.32% since December
      • Projected – down -0.37% for the year (note: last month projection was -0.39%)
    • Total Pet – Up -0.17% from October – All segments up.
      • Up 1.03% since Dec
      • Projection – up 0.64% for the year (last month’s projection was .62%)

Here’s what it looks like along with updated annual projections:

NovCPI-Update

The Total Pet 2014 CPI projection is inching upward. It’s now at +0.64% versus + 0.62% last month and +0.60% two months ago. This is primarily being “fueled” by increases in the Supplies Segment. The Service segments have slowed their rate of increase and Food Prices have become essentially flat.

Here’s what the last 15 months of CPI’s look like.

CPI-Monthly-Nov-2014

Here’s how we stand in pricing in November 2014 versus a year ago or 2 or 3:

NovHistorical

 OBSERVATIONS AND EXPECTATIONS

Pet Services – Prices are 2% higher than they were 1 year ago. The increases have slowed in recent months. Expect December prices to go up about 0.2% to produce an increase in the annual CPI of 3.0%

Vet Services – Prices are 3.2% higher than they were a year ago. The usual Fall price increases have been lower than normal. In recent years, the December CPI change has been inconsistent in this segment, ranging from No Change to +0.6%. Expect an increase of about 0.3% in December and an annual CPI increasea of 3.6%. Much of this was driven by strong increases in the first half of 2014.

Services Total – There will still be a 3+% increase in prices for the year but it was almost all generated in the first half of the year as price increases have slowed markedly since June. As was stated in an earlier Post, without the increases in Vet & Non-vet Services, Total Pet Prices would be down for the year!

Pet Food – Pet Food prices are -0.1% lower than they were a year ago. They are also only 1.0% higher than they were 2 years ago. That means that the prices in this largest Pet Segment have been essentially flat or down for 2 consecutive years. The Food and Treats segment has become increasingly price competitive as the Consumers have become more “value conscious” in their shopping habits. Expect prices to drop -0.4% in December and the overall CPI to fall -0.4% for the year.

Pet Supplies – Prices went up 0.31% in November, which is just slightly less than ½ of last year’s increase (+0.7%). Three consecutive months of strong increases have brought Supply prices back somewhat, -0.5% below where they were 1 year ago. They are still -3.5% below the prices in November of 2011. Expect prices to drop -0.7% in December, resulting in a CPI drop of -1.19% for  the year.

Pet Food & Supplies – These segments are about -0.5% below where they were in November 2013 and -0.3% below 2012. Taken together the prices in these Product segments  have basically been flat to just “below the surface” for about 2 years. Expect a drop of -0.6% in December and -0.9% for the year.

Total Pet – Prices are 0.8% higher than they were 1 year ago. This is driven totally by the Service Segments as Pet Products prices are down. We should see an overall increase of 0.64% in the Total Pet CPI for 2014. This would be second only to 2010 which had a 0.62% price increase over 2009. It will be close. In fact if Service Price increases are less than expected and Product Prices have a deeper drop…we could see a new low.

Question for December – Will the price drop in December be even greater than expected? We noted in a recent post that overall the November Retail Lift for 2014 was about the same or a little less than 2013. In fact, sales in the Miscellaneous Store Channel (includes Pet & Gift Stores) were actually less than 2013 – no lift, a drop. Will the pressure to make yearend numbers result in even deeper and more widespread discounts than usual? We’ll see.

Prices are prices…Why the concern about inflation or deflation?

Because extremes of either, especially over an extended period of time, can severely affect a segment or even the whole market.

Let’s look at an inflation example – Veterinary Services. For 16 years the annual inflation rate averaged 5.0%. The segment continued to show growth beyond just price increases…until 2011, when for the first time consumers actually bought less in terms of the amount of Veterinary Services. In 2012 they bought even less and the amount of Veterinary Services in 2013 was effectively the same as it was in 2010. What’s next for this segment remains to be seen. Pet Insurance, consolidation of clinics, an increased number of OTC medications, home testing…all could be possibilities…if they help to mitigate the cost of Veterinary visits. The consumer has become more value driven since the “great recession” and price increases must be reasonable…or they find an alternative or buy less. This behavior is most noticeable in discretionary spending but it also affects “essentials” like food and veterinary services.

Deflation is most common when a product group becomes commoditized and there is an abundance of supply. With no demonstrable difference in quality, price becomes the overriding factor to the consumer. Let’s look at a nonpet market that affects us all – oil. OPEC producers have decided to keep oil supplies extraordinarily high. This has produced a precipitous drop in gasoline prices…great news, right? Initially, yes. However, there may be some costs to the consumer in this strategy. OPEC countries produce oil cheaply and have a greater profit margin than some of the alternative production methods being employed elsewhere. These producers have a lower margin. They must be competitive so a substantial drop in retail prices results in either NO sales or turns low margins into NO margins…they can’t afford to run their businesses…so they will start to close them. This will ultimately cost thousands of jobs but gasoline prices are still low, right? That’s right. However, when a substantial number of “alternative” competitors have gone out of business, the OPEC members could decide to start scaling back production. As supplies fall, the prices start back up. To what level? With less competition, the OPEC members now have greater control…so it’s up to them. They can sacrifice margin for a period of time to reduce competition. As prices rise, some of the “alternative” competitors will come back…but fewer than before. Of course, the OPEC members can start the whole process over again.

As we have noted in an earlier post, deflation in the Human Toys market began in 1997 and prices have fallen ever since. The result: There are far fewer manufacturers competing in this category. We have only 1 major Retail Toy store chain left and they are on shaky ground. The retail sales in this market have migrated to general merchandise stores and the internet. In fact 30% of all toy sales are done by 1 National General Merchandise Store chain.

We are seeing indications of consistent deflation in the Pet Supplies segment and some initial signs in the Food Segment. Driven by the commoditization of more and more categories, overall Supply prices have been generally falling since 2009. This reduces margin which makes competing more difficult so companies start to “opt out”. There is less money to fund innovation and it becomes increasingly difficult for start ups. At retail, consumers start migrating… looking for value.

What’s in store for Pet? That’s up to us.

I know that you’re tired of hearing this…but since the great recession the consumer has demonstrated every day that they are driven by:

  1. Value
  2. Convenience
  3. Selection
  • Run your business more efficiently. Keep price increases to a minimum. Consumers expect prices to go up over time, but reasonably. What is reasonable?…only the consumers decide and they don’t tell us in advance. For the overall Pet Market it looks like a CPI increase in the 1-2% range is reasonable.
  • Need more $? Innovate! People will pay more for a demonstrably better product.
  • There is a lot of emotion in Pet Ownership. Consumers will also pay more for products with an “emotional” value. Some licensed products fit this description.
  • Convenience – Business and life in today’s world are both tough. Look for ways to make being a pet parent easier. “If you find it, they will come.”
  • Selection – Manufacturers and retailers should understand the consumer buying decision tree in each category and make sure they offer choices at the key decision waypoints. Retailers – Face it. You can’t build a store as big as the internet. You can offer online ordering with a larger selection…and when it makes sense, give them an in store pick up option…with a discount for their in store purchases.

Get a fast start in 2015 and make it your best year ever!

It’s the Holiday Season – How’s the lift going?

Recently we took a look at the history of the Holiday Lift. As you recall, overall the peak has dropped considerably since 1992. At that time the peak of the lift was over 40%. In 2012, it was down to +23% – a  decrease of over 40%.

Remarkably, the lift for November has remained relatively constant through the years at about +7% – despite the increased hype over Black Friday and even with the kickoff time being pushed up to Thanksgiving day and earlier.

The Census Bureau just released the Advanced Retail Sales for November. Let’s take a look and see how we’re doing this year in retail sales compared to 2013. To make it easier to view the results from different channels, we’ll break the data into 2 charts and compare:

  • Year to date Retail $ales through October (before the start of the holiday lift)
  • November 14 $ vs November 13 $
  • Year to date Retail $ales including November vs the same period in 2013

RtlSales1

OBSERVATIONS

  1. The Retail less Auto and Restaurants is the most relative overall view for the Pet Industry. Note that November was up 2.4% over last year. However, since October YTD was up 2.7% November sales actually lowered the YTD increase.
  2. Grocery had a good month but not enough to make a difference in YTD overall.
  3. November is traditionally not a good month for Drug. This year, November didn’t match the YTD rate of increase.
  4. Building, Hardware and Farm stores – Fall/winter is not their season but they are holding their own.

RtlSales2

OBSERVATIONS

  1. The General Merchandise Stores, including Department Stores, Discount Stores, Clubs, SuperCenters and Value stores expect and need a strong Holiday Season. November sales were up 2.3% – not much but it is better than the YTD rate so it helps.
  2. The Internet/Mailorder Channel was up 6.3% in November, slightly below their October YTD rate so November was a slight drag overall.
  3. Clothing and Accessory Stores had a good November. This channel depends on a strong Holiday Season.
  4. Sporting Goods, Hobby and Book Stores – November sales were up…finally. It will be very difficult for this Channel to break even for the year.
  5. Miscellaneous Stores includes outlets like Florists, Gift and Pet Stores (Pet is about 20% of the total outlets). November was not good…as sales were down -1.9%. December is the most critical month in this channel.

We have looked at November’s sales. Overall it was an OK month, give it a “C” or “C-“. How does this affect the anticipated Holiday Lift which starts in November? The next 2 charts will compare this year’s November “lift” to the ones in 2012 and 2013.

Here is the first group, including the overall National numbers:

NovLift1

OBSERVATIONS

  1. Overall the lift in November is definitely trending down. However, there is a factor that is “unseen” in the data. We have noted that VALUE is increasingly becoming the key driver in consumer purchasing behavior. Thanksgiving is the kickoff time to the holiday “deal” season. Consumers often delay purchases until then. In 2014 Thanksgiving was on 11/27. In 2013 it was on 11/28. However, in 2012 Thanksgiving was on 11/22 – 5 or 6 days earlier. This meant that in 2012 the November portion of the holiday season had almost a week more of intense shopping so it is not surprising that the lift was higher.
  2. Retail Less Restaurants and Auto – Had almost an 8% lift in 2012. The extra 5-6 days of shopping probably pushed November up close to an additional 1%. However, even allowing for this “bump” in 2012, the subsequent years are still trending downward.
  3. Grocery is not traditionally a channel with a big holiday lift. However, you can see that this big segment is steadily improving.
  4. The lift in Drug usually occurs in December. November is often flat to down.
  5. The late fall and winter months are not a “lift” time for Building, Hardware and Farm stores. The drop in 2014 was similar to the pattern in 2013.

In the next chart we will take a look at Miscellaneous Stores which includes Pet and Gift outlets along with some channels that are impacted early and strongly by the Holiday lift.

NovLift2

 

OBSERVATIONS

  1. General Merchandise stores are big drivers in the Holiday Sales Season. They are big promoters and try to push the kickoff time up a little bit. The lift has increased slightly in November each year since 2012.
  2. The Internet/Mailorder has had the greatest overall holiday lift. In this chart you can see that, while still substantial, the November portion is trending down. Part of this is due to the fact that this segment has substantially increased everyday sales so the Holiday lift is less pronounced.
  3. Sporting Goods, Hobby and Book Stores – A substantial increase every year since 2012.
  4. The November lift has remained relatively strong and steady for Clothing stores.
  5. Miscellaneous Stores (includes Pet and Gift) didn’t have a good November. The bulk of the lift in this segment comes in December but in 2014 they’re starting out “in a hole”.

In November the Retail Sales for all channels less Restaurants and Auto was $314B – up $7B (2.4%) from 2013. It will be the third biggest month of 2014 – behind only May and of course December. By the way, a reasonable estimate of December sales this year is $365B vs last year’s $356.5.

Regarding the November portion of the lift, it seems to be trending down slightly. Moving up the kickoff of Holiday shopping may help…at least when it is done by the calendar…and especially when November 1 is on a Thursday, which can give us up to 6 more “official” holiday shopping days in the month.

By the way, in the midst of the Great Depression, President Roosevelt tried to move Thanksgiving to the third Thursday of the month (from the last Thursday) in the years 1939-1941. Some people say he was urged to do this by Retail executives in order to extend the Holiday shopping season. The effort ultimately failed and Thanksgiving was set as the fourth Thursday of the month by an act of Congress which was signed by the President on December 26, 1941…less than 3 weeks after we entered World War II.

So I guess we could write our Congressmen….or better yet…..Enjoy the Holiday Season and have a great New Year!

Petflation October Update – Truly Mixed Signals!

The CPI data for October is out – with truly “mixed signals” – up, down and sideways. The total pet market prices didn’t change much +0.14% over September. Pet Supplies were up, but the increase was slightly lower than 2013. However, the Pet Food CPI dropped, which is unusual for October. Service prices were both almost “flat” – up less than 0.1%, very low for the Fall. Since the October Total Pet CPI surpassed June prices, the previous high point, we’re back on track for November to once again be the priciest month for the consumer to buy pet supplies and services.

Key 2014 October Facts:

  • Another large price increase in the Pet Supplies Segment – up 2.1% in 2 months. Huge.
  • Prices continue almost flat in Service segments.
  • Food prices drop slightly…. the norm is an October increase
  • Overall result…Total annual projection basically unchanged from last month

Here are the specifics:

    • Vet Service CPI – up 0.08% over September – Increases “flattening” out.
      • Up 2.55% since Dec.
      • Projected – Up 3.63% for year. (last  month’s projection was 3.66%)
    • Pet Services – up 0.03% over September – Continuing essentially flat. Unusual.
      • Up 1.57% since Dec
      • Projected – up 3.08% for the year (last month’s projection was 3.21%)
    • Pet Supplies – Up 0.69% over September– Normal jump for October.
      • Down -0.055% since Dec.
      • Projected – down -1.26% for the year (last month’s projection was -1.39%)
    • Pet Food – down  0.05% from September – Small change but Oct drop is not normal
      • Up 0.29% since December
      • Projected – down -0.39% for the year (note: last month projection was -0.42%)
    • Total Pet – Up -0.14% from September – Back on track…barely.
      • Up 0.86% since Dec
      • Projection – up 0.62% for the year (last month’s projection was .60%)

Here’s what it looks like along with updated annual projections:

Oct14CPISummary

Once again there is little change from last month’s overall  Total Pet projection…up 0.62% for the year versus up 0.60% for the year. However, Food prices dropped, which is very unusual for October. Service prices were almost flat. In fact the only normally performing segment was Supplies which had a reasonable increase. It has been a while since we have described Supplies as performing “normally”.

I think the monthly pattern helps us all to get a better understanding of what is happening in the market and what may occur during the balance of the year. I added the October numbers to the graph that I produced last month.

Here’s what the last 14 months of CPI’s look like.

Oct14MonthlyCPI Hopefully, the graph makes it easier for you to see both the similarities and the differences between segments and how they blend together to produce the overall industry total.

For the balance of 2014

Pet Services – The biggest price increases in this segment tend to come in Spring and Summer and slow down in the Fall and Winter months.This segment is performing according to the expected pattern. However, the Fall increases are considerably lower than normal. We can expect slight price increases in November and December.

Vet Services – This segment is not performing according to the expected pattern. The biggest price increases come in the Fall and Winter months. While prices have moved up since August, the change has not been of the usual order of magnitude. We can still expect increases in November and December. The only question is, “How big will they be?”

Services Total – Overall the prices have been basically flat since June. There will still be a 3+% increase in prices for the year but it was almost all generated in the first half of the year. These segments have had almost an identical pricing performance “footprint” since February of 2014. Without the increases in Vet & Non-vet Services, Total Pet Prices would be down for the year!

Pet Food – As you know, Food is the largest segment and is the biggest “driver” for the Total Pet Market. Food and Treats have become even more intensely competitive, driving prices down and resulting in somewhat erratic behavior in terms of pricing. The pricing in this segment still has a roller coaster pattern but it has been all downhill as prices this year have consistently remained below 2013. Also in recent years prices rise through November, then drop sharply in December. August and September had “normal” increases but October produced a rare price drop. We should expect some sort of increase in November followed by a December drop. The question is how big of a drop? It does seem to be a pretty good bet that overall Food prices will be down for the year – for only the second time in history.

Pet Supplies – Prices went up 0.69% which is just slightly less than  last year (+0.8%). However, with last month’s 1.38% increase, it means that prices are up 2.1% over 2 months. The last time that happened was Jan-Mar 2009. As you recall, Supply prices hit their all time peak in 2009 and have been deflating ever since.

With the October increase, prices are only 0.1% below what they were in October of 2013…and equal to June of 2008. What about November and December? Prices should continue up in November but how much? This has been a steep rise in prices. Let’s put it in perspective. If we have a 0.0% increase in November, this 3 month price increase “run” would still be the 6th largest in history. While we are unlikely to overtake the #1 spot , a 3.2% increase from June to September of 2007 (before the recession), it still is concerning. And how steep will December’s drop be? The recent increase has certainly mitigated the deflation in supplies…now expected to be less than 1.3% for the year. However, it has also reinforced the “volatility” of this segment.

Pet Food & Supplies – These segments are only about 0.1% below where they were in October 2013. However, they have basically been “below the surface” in the interim months. Both should rise in November and drop in December. The question is how much?

Total Pet – As we said earlier, without the price increases in the service segments, prices in the Total Pet market would be down for the first time ever. As it is, we are on track to compete for the lowest increase of all time – 0.6% in 2010. This may be a very real possibility. If Service prices continue their current pattern of minimal increases and Food and Supplies prices have their normal December price drop, then 2014 could beat 2010.

The pricing in the Total Pet Market is being driven consistently up by the Services but gets its rollercoaster pattern from Food & Supplies. While service price increases have been happening for a long time, this rollercoaster pattern in Food & Supplies just started in 2009. In the years prior to 2008 these segments were less erratic and prices grew at a relatively slow and steady rate. Prices on Food actually went up in December in all but 1 year (1998) prior to 2009. In 2008 prices started sharply upward. The biggest price increases in history occurred in 2008 & 2009 – during the teeth of the recession. Then in September of 2009 the bottom dropped out of food and supply prices and we have been on a rollercoaster ride ever since.

It would be nice to get back to “normal” but all the major business publications say that the recession changed the U.S. consumer forever…with value (price+quality) becoming the overwhelming factor in purchase decisions. It seems that this new “normal” is contributing to the erratic CPI in the segments in our industry.

Why Invest in the Pet Industry?

Why Invest in the Pet Industry?  To answer that question, let’s look at the numbers.

In sheer numbers, America has a lot of pets – 400M – more companion animals than people. According to the APPA there are:

  • Cats – 95.6M
  • Dogs – 83.3M
  • Birds – 20.6M
  • Small Animals – 18.1M
  • Freshwater Fish – 145M
  • Saltwater Fish – 13.6M
  • Reptiles – 11.5M
  • Horses – 8.3M

But how widespread are they in society? In September of 2014 the U.S. Census Bureau released updated data. In 2013 there were 125,670,000 Consumer Units (Households) in the U.S.

The APPA reports that the % of pet ownership among U.S. Households is:

68% have a pet(s) = 85.4M H/Hs

  • 46.7% have a dog = 58.7M
  • 36.3% have a cat = 46.9M
  • 5.7% have a bird = 7.1M
  • 5.7% have a small animal = 7.1M
  • 11.8% have freshwater fish = 14.8M
  • 1.5% have saltwater fish = 1.9M
  • 4.5% have a reptile = 5.8M
  • 2.3% have a horse = 2.9M

As expected, Dogs and cats are by far the most popular. Let’s put some of these numbers in perspective:

HHsWithKids

As you can see, Pets are a major part of American life and have become part of the family. However, we are talking about business so how much do Americans spend on their pets?

The U.S. Census bureau just released their annual study on consumer spending which found that the average U.S. Consumer Unit (household) spent $460 annually providing for their pets. That’s for all households – with and without pets. ..and does income matter?  Let’s take a look:

PetSpendByHH

Income does matter as the rate of pet spending  increases radically with an increase in income.

So what is the top line? According to the APPA, Pet Spending in the U.S. in 2013 was $55.72B The U.S. Census Bureau’s estimate is actually higher…$57.95B. Either way, it is a lot of $…and more than is spent on alcoholic beverages (at home), non-alcoholic beverages, dairy products or men’s clothes…to name a few categories that Americans are fond of.

Where do we spend all this money? A review of a recently published list of the top 100 U.S. Retailers from the National Retail Federation is very enlightening. Before we take a look at the summary results, we should note that this report just reflects the top 100 Retailers. It doesn’t include approximately 8000 other Pet Stores and thousands of other outlets selling pet products across many distribution channels.

So how do the Top 100 Retailers feel about selling Pet Products? Let’s see…

Top100

Obviously, Pet Supplies are sold in a huge number and wide variety of outlets…all across America. There is another factor to consider. How important is shopping for Pet Supplies to the U.S. consumer? A.C. Nielsen has done a survey which gives some insight into how the consumer feels and acts.

The Nielsen survey addressed the nature and number of consumer shopping trips. They divided them into 4 segments:

  1. Immediate(need) – $15 ave.
  2. Fill-in – $51 ave.
  3. Routine – $98 ave.
  4. Stock up – $242 ave.

Here’s how the trips broke out.

ShoppingTrips

As you can see most trips are smaller – with 82% at $51 or less. Let’s take a look at the immediate trips. These are “need” driven and make up 61% of all of Americans’ “forays” into the retail market. What “needs” motivate these trips?

According to A.C. Nielsen, 9 of the top 10 are for “food”. Ranked in order, the top 10 reasons for an immediate shopping trip are:

  1. Milk
  2. Bakery (bread)
  3. Pet Care
  4. Cheeses
  5. Salty Snacks
  6. Soft Drinks
  7. Frozen Meals
  8. Fresh Produce
  9. Ice Cream
  10. Cereal (ready to eat)

Number 3…behind Milk and Bread…It looks like their companion animals are pretty important to American Consumers or should I say “pet parents”.

What then is the bottom line for the Pet Industry? How does it stack up against the total U.S. retail industry? One last chart…

PetRetlComparedUS

Through good times and bad, at full retail or adjusted for inflation, since 1997 the Pet Industry has performed at least 50% better than the overall U.S. retail market.

It is different from many industries because of the emotional element in caring for and providing for companion animals. Americans have almost a “family like” connection to their pets. They also have proven that they are very willing to put their money where their heart is.

So to answer the question, “Why invest in the Pet Industry?”… Because it makes $ and sense!

The Holiday Lift – I’m dreaming of a “green” Christmas!

Many consumer Product categories have strong seasonality. The pet industry is no exception. Of course, consumers buy pet food and supplies all year round. However, many segments, like Collars and leads experience a big boost at retail in the Spring as people and their Pets spend more time outdoors. By the same token, the Fall chill brings the promise of Winter’s inevitable cold, so apparel and “indoor” product sales begin to climb.

In terms of retail “lifts” attributed to a particular date, Halloween has become the U.S.’s second biggest retail holiday. The Pet Industry has jumped on board with hundreds of millions of dollars in pet costume and toy sales.

However, nothing can hold a candle to Christmas. The lift associated with Christmas has been a long tradition in America. It is a season for gift giving and the increased retail “traffic” in the stores generally gives a boost to most categories – people products or pet products.

For many years, the Holiday shopping season officially kicked off on “Black Friday” – the day after Thanksgiving. That has changed. With Christmas items already out in many stores for over a month and Black Friday sales now starting on Thanksgiving day or earlier, the “push” for the consumer’s dollars gets more frantic every year.

How much of a gain in retail sales actually happens during the holidays and has the ever increasing hype boosted the overall “lift” in retail sales. The US Census Bureau historically tracks retail sales by month. Let’s use it.

  1. We’ll use June as the starting point and graph monthly sales for the following 12 months.
  2. Each monthly waypoint will be the cumulative % change from our starting month
  3. We’ll pick 3 years to compare 1992-93; 2002-03; 2012-13. This spans 20 years…..

RetailPurchaseHistory

OBSERVATIONS

  1. The first thing that you notice is the remarkable similarity of pattern. Remember these measuring points span 20 years in 10 year increments.
  2. The next thing is that the December lift is becoming much smaller
    • 25% less in 2002 than in 1992
    • 23.3% less in 2012 than in 2002
    • 42.5% less than it was 20 years ago
  3. The “lift” in November over the years is basically unchanged…. 7-8%
  4. In January, sales fall off a cliff…and reach about the same “bottom” every year.
  5. No matter how bad January is, February can go even lower.

So the lift is unchanged in November as people delay purchasing, waiting for the kick off sales. The December lift is about ½ of what it once was but the Jan-Feb trough is just as deep as ever. It doesn’t seem like the hype is helping. There is one other small factor to consider – profit. You may recall from the earlier posts on Pet CPI that the prices on Pet Supplies and Food drop precipitously in December. It appears that the big lift comes with a price tag…profit margin.

Regarding holiday lifts, not all retail channels are created equal. Let’s take a look at the 2013-14 season from the viewpoint of several large retail channels.

ChannelLift

OBSERVATIONS

  1. The internet has the biggest lift in this group. Clothing Stores (not pictured) is the only other retail segment with a higher lift – 68%. The internet is by far the fastest growing retail segment. Amazon’s sales grew 25+% in 2013.
  2. General Merchandise stores, with a 38% lift are probably the closest to the pattern of Pet Stores. Notice the big drop in January. However, unlike the overall market, sales move up…slightly in February. Gift stores (not pictured) also show a 40% peak in December.
  3. Supermarkets have the smallest lift due to the everyday nature of their business.
  4. Drug stores actually have a pretty good lift…19%, as they now stock an ever widening array of “non-medical” consumer products, including pet supplies. December is also in the cold and flu season, which could be a factor.
  5. Hardware and Farm Stores – Although they may get a lift from holiday product sales, Christmas is not a lift season for their overall business. As you can see, Spring is the major lift for this channel.
  6. Put them all together. Nationwide for 2013-14, we got a lift of 22% for December. This is less than the 23% lift in the prior year. The November 2013 lift at 5% was also lower than 2012’s lift of 7%.

Percentages are one way to look at the situation. Let’s try looking at it with a slightly different “spin”.

  • Let’s assume the holiday lift & fall runs from November through February.
  • We’ll use the prior 10 months from January through October as a base for determining an average month’s business leading into the “season”.
  • We can then use this to determine how many extra days of sales are generated by the lift or…lost in the fall.
  • Here’s what it looks like for the Total Market and specifically for Gen Mdse stores.

LiftDays

  1. In the Total Market, we gain 9.1 extra days of sales (Nov+Dec) but…lose 4.2 days after the first of the year. The net gain is about 5 days of average business. It’s a 120 day period so we get an extra 4.2%.
  2. In the Gen Mdse store channel, the November lift of 5 days equals the Jan-Feb fall so the 13 days gained in December are all plus business. It’s about ½ of an average month’s business, a 10% gain spread over 4 months.

In terms of actual $ spent,

  • In November & December of 2013, we spent $663B. This is
    • $383B more than in 1992; +136%; Ave annualized growth rate of 4.2%
  • Now to put this in the perspective of “Scrooge” , the buying power of the $ in 2013 was only 60.8% of 1992
    • Adjusted actual growth was $123B; +43.8%; Ave annualized growth rate of 1.7%

Christmas holiday retail spending is still growing. However, despite all the publicity and work, the “traditional” retail holiday “lift” seems to be getting relatively smaller and perhaps less profitable. We have no choice but to keep it up. The competitive pressure is just too strong. However, maybe we should consider expending some time and effort to try to bring January and/or February out of their “traditional” trough…pad the “fall” with some extra dollars.

Later this month, we’ll do a CPI update. Will Pet Food and Supplies pricing continue to rise…?

Petflation September Update – Supplies Pricing Up…Way Up!

The CPI data for September is out. The big news again is from…Supplies – Prices Up, Way Up! This is the first September increase for Supplies prices in 5 years and at 1.38% – the 6th largest monthly increase in history. In recent years, driven by drops in Supply Prices, September had become the month for lowest overall pet prices…not in 2014.

Key 2014 September Facts:

  • Huge price increase in the Pet Supplies Segment.
  • Prices almost flat in Service segments.
  • Food continues “normal” Fall increase.
  • Overall result…Total annual projection basically unchanged from last month

Here are the specifics:

    • Vet Service CPI – up 0.19% over August – As expected – a little lower than anticipated
      • Up 2.5% since Dec.
      • Projected – Up 3.66% for year. (last  month’s projection was 3.68%)
    • Pet Services – down -0.03% from August – Essentially flat. Unusual.
      • Up 1.5% since Dec
      • Projected – up 3.21% for the year (last month’s projection was 3.36%)
    • Pet Supplies – Up 1.38% over August – First September increase in 5 yrs…and a big one.
      • Down -0.7% since Dec.
      • Projected – down -1.39% for the year (last month’s projection was -1.56%)
    • Pet Food – up  0.44% from August – Normal Fall increase continues
      • Up 0.3% since December – Finally got back to where we started the year.
      • Projected – down -0.42% for the year (note: last month projection was -0.47%)
    • Total Pet – Up 0.6% from Aug – Back on track
      • Up 0.7% since Dec
      • Projection – up 0.60% for the year (last month’s projection was .55%)

Here’s what it looks like along with updated annual projections:

SepUpdate

Ultimately there is little change from last month’s overall  Total Pet projection…up 0.6% for the year versus up 0.55% for the year. However, the way that it was produced was interesting. Service Prices (Vet and Non-Vet) have slowed their inevitable climb while Pet Supplies started back up…in spectacular fashion

I think the best way to appreciate what is happening and to discuss what is possibly in store for the balance of 2014 is to look at the pattern by month.

Here’s what the last 13 months of CPI’s look like.

CPI-Monthly-Sept-2014

This graph is definitely more interesting and makes it easier to “see” how the action in the 4 individual segments produce the overall industry total. There is a mix of slow steady climbs and…roller coasters.

For the balance of 2014

Pet Services – Basically climbed steadily for the first half of the year, then flattened out. Expect prices to climb to a peak in December. The prices in this segment have grown unchecked for 16 years at a 3.4% average annual rate of increase. They need to slow down or they will inevitably face a correction in the amount of services consumers buy. This “correction” has occurred in every other pet segment.

Vet Services – As you recall from a previous post, since 1997 Veterinary Prices have risen at a rate that is 46% faster than Human Medical Care. For the past 4 years the amount of Veterinary Services purchased by consumers has been effectively flat. Price increases have slowed since April and been minimal since June. The August “dip” this year was normal. Last year the “dip” was followed by 5 months of rapidly rising prices. Expect prices to continue up for the balance of the year – peaking in December.

Services Total – Since February 2014, these two segments have been performing in “lockstep”. You almost only need 1 line on the graph.

Pet Food – This largest segment of the market has been performing in “untypical” fashion. In a “normal” year Food prices climb from August through November and then drop sharply for 1 month in December. They start back up again in January. Last year, Food prices were essentially flat from August through November. They dropped in December then kept on dropping to the low point in March. The second quarter brought increases followed by a “normal” July drop. So far, August and September look pretty normal. Expect prices to rise through November with a fairly substantial drop in December. Note: the CPI for Pet Food in September of 2014 is almost exactly the same as it was in September of 2013. Expect overall prices to be down for the year – the second time in history.

Food Clarification: Although the segment is called Food. The USBLS includes treats in this survey. Basically, if it has calories, it’s a food. The consumer has a wide variety of pet foods to choose from, especially for dogs and cats. There are actually even more companies that provide treats. At SuperZoo and GPE, there were over 240 exhibitors (1 in 4) offering dog and/or cat treats. This enhanced competitive environment could be a factor in pricing pressure.

Pet Supplies – Although it came in an unexpected month, Supply prices finally went up…big time… +1.38%. Monthly price changes of over 1%, up or down, have occurred on average less than once a year. The last time that Supply prices rose in September was 2009. Prices then uncharacteristically dropped in October and November. In fact, October 2009 marked the starting point of the current 5 year deflation. Let’s hope that history doesn’t repeat itself.

Coincidently, the big increase in the CPI also put this segment at exactly the same level as it was one year ago – in September 2013. Although, we have a different perspective, as September was the pricing low point for last year. We also should note that prices are currently at the same level as they were in March 2008 – over 6 years ago. Expect prices to continue up in October and November, then drop sharply in December. Net drop for the year should be less than 1.5%.

Pet Food & Supplies – Both of these segments usually have an annual rollercoaster ride. Although, the peaks, valleys and monthly changes on the Supplies ride tend to be more extreme. Let’s note again that both segments are almost exactly where they were one year ago. Combined, the difference is less than 0.02%. Look for 1 more dip in this year’s ride – December.

Total Pet – The monthly performance of the Total Segment is also a roller coaster because of the influence of Food & Supplies. Services are pretty consistently up so they just tend to keep the prices in the market higher. The Food segment is the largest, so the overall market tends to mirror it’s pattern – except when there is a big disparity in performance. Look at August 2014. Services – Flat; Slight increase in Food; Big drop in Supplies. Result: Total Pet down slightly.

Expect prices to rise in October and November, then drop slightly in December. The amount of the December dip will depend on how much Food and Supplies fall. For the year, prices should be up about 0.6%, matching the lowest annual increase ever – which occurred in 2010.

Note: An updated printable version of all relevant 2014 posts is available. It has a table of contents for easy reference and is segregated by chapters to facilitate printing of specific sections. To receive an electronic copy (including this post) by e-mail, contact me at [email protected]

Pet Spending Gets Its Own Category

We made the grade. Expenditures on Pets are now being reported as a separate entity on the annual Consumer Expenditure Survey done by the Census Bureau on behalf of the U.S. Bureau of Labor and Statistics. Previously, Pet expenditures were bundled with toys and playground equipment. (go figure)

What is the CE Survey and what does it mean? The first Consumer Expenditure Survey was done over a 3 year period in 1888-91 to look at worker’s spending habits. The spending of our workers was considered to be a factor in U.S. production costs and impactful on foreign trade. Over the next 90 years, 7 more expenditure surveys were done for various reasons usually in response to radically rising prices, a depression or an impending or current war.

The rapidly changing economic conditions of the 1970’s highlighted the need for more timely data. In late 1979 the current program of annual reports was begun. The primary purpose was and is to collect data to revise the pricing sample used in the Consumer Price Index and to provide information on the spending patterns on U.S. households from the viewpoint of a variety of demographics.

Since the CPI has become such an important factor in U.S. fiscal policy making, the accuracy is of paramount importance. The CE survey is somewhat complicated and the methodology is constantly being reviewed and revised to facilitate the process. Basically, it consists of 5 consecutive quarterly interview surveys with each participant in conjunction with a separate “spending” diary survey. This data is then merged into a summary report. The participating households change every year. (The households are selected but participation is voluntary.)

OK, enough background. The report lists 100 categories and subcategories of expenditures. I have cut it down to the “pet-essential” information and added some calculations. Here’s what the Pet Expenditures for 2013 look like from the viewpoint of household income.

CE2013-SepRev

 

Clarification: The study is based upon Consumer units. The term Consumer Unit is often used interchangeably with household but a household can have more than 1 financially independent consumer unit; ex: boarders, dormitory situations, permanent hotel residents, etc. The number of consumer units is always slightly greater (1-2%) than the number of households. The key is financially independent buying decisions. For our purposes the difference is not significant.

KEY DATA

  1. Total Pet Expenditures in 2013 – $57.8B. This is a little higher (3.8%) than the APPA reported number of $55.7B, but very close.
    1. $30.0B (52%) spent by consumer units (CU’s) with income over $70K
      1. 40.5 million CU’s (32.2%)
    2. $27.8B (48%) spent by CU’s with income less than $70K
      1. 85.2 million CU’s (67.8%)
  2. Pet Expenditures per CU (all CU’s – pet owning & non-pet owning)
    1. $460 per year
      1. $743 for CU’s with income over $70K
      2. $326 for CU’s with income less than $70K
  3. Pet Expenditures for pet owning CU’s.
    1. Used 68% of CU’s (APPA number for % of households with a pet(s) )
    2. $676 per year (85.5 M Pet owning CU’s)
      1. $1093 for CU’s with income over $70K (27.5M CU’s)
      2. $479 for CU’s with income less than $70K (57.9M CU’s)

OBSERVATIONS

The results from this survey, while not in exact agreement with other sources, reinforce the size of the Pet Market and the spending in regard to income demographics. It confirms that slightly over 50% of the spending on pets comes from households with an income of $70K or more. This supports the assertion that there definitely is a market for “higher ticket” Pet items.

However, we also need to remember that $70K is not what it once was. Since 1997, the U.S. Dollar has lost 45% of its buying power. The numbers also highlight the spending disparity that goes along with income disparity. The under $70K households spend less than less than half as much on their pets as the over $70K group…and there are twice as as many of them – 58 million. In a non-pet related fact, take a look at the average total spending for the under $70K group. They spent 10% more than they made – usually, not a good long term plan.

Under $70K or over $70K, Americans are looking for a value. I believe that we are seeing this reflected in the current pricing deflation in Food and Supplies and in the slowed growth in the amount of Veterinary Services. There is also a retail consumer “migration” going on with Supercenters, Value Stores and the Internet becoming favored destinations. All these are issues which should be addressed.

In comparison to many other categories, the growth of the U.S. Pet Market has truly been a “success” story over the past 20 years. Driven by America’s growing love for their companion animals and nurtured by organizations, manufacturers and retailers, the Pet Market has become an economic force in the consumer marketplace. As you recall, the U.S. government first took note of the significance of the market back in 1997 when they established separate CPI measurements for each of the Pet Segments. In their most recent Consumer Expenditure Survey, published last month, for the first time they separated spending on Pets as it’s own category. This is another piece in the puzzle which will give industry professionals more data from which to make more informed and better decisions – critical to maintaining the industry’s strength.

On a final note, let’s put the $58B in perspective. In 2013, U.S. consumers spent $5 Trillion dollars at retail. Spending on Pets was about 1.2% of  the total. We are definitely becoming a bigger “drop in the consumer spending bucket”. Take a look at how we compare to some other categories.

PetSpendCompare

The CPI for September will be released later this month. In recent years, September has been the low point in Pet Prices for the year. I will post an update as soon as possible.